Date Of Last Update: [August 24, 2023]

We at Emerga Charge respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we gather, use, disclose, and safeguard the data you provide when purchasing our Emerga Charge 'Emergency Chargers' through our website.

1. Information We Collect

When you purchase the Start Up Kit/Point Of Sale Unit through our website, we may collect the following types of information:

Email Address: We collect your email address to send order confirmations, updates on your purchase, and relevant communication regarding your transaction. We may also, with your consent, send you current promotional offers and news.
If you do change your mind about receiving promotional offers, we provide the option to opt out of non-essential email communications by using the "unsubscribe" link in our emails or by contacting us directly.

Geolocation Data: With your explicit consent, we may collect geolocation data to facilitate shipping and find the most suitable options, provide accurate delivery estimates, and improve our services.

Payment Information: We do not directly collect or store payment information. All payment transactions are processed through secure third-party payment processors (shopifypayments), and we do not have access to your payment details.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process and fulfil your Charger order, send order confirmations, and update you on the status of your purchase.

Customer Support: To provide assistance with any inquiries, address concerns, and resolve technical issues related to your order.

Improve Services: We may analyse aggregated data to understand purchase trends, customer preferences, and website usage patterns, helping us enhance our services.

3. Information Sharing

We do not share your personal information except in the following situations:

Service Providers: We may share your email address with shipping and delivery partners, explicitly for the purpose of ensuring accurate order fulfillment and delivery.

Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information.

4. Data Security

We prioritize the security of your information and implement reasonable measures to safeguard it. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.

5. Your Choices

Geolocation Data: You can control whether to share your geolocation data by adjusting the settings on your device or browser.

Email Communication: If you do change your mind about receiving promotional offers or any additional mailing preferences,
we provide the option to opt out of non-essential email communications by using the "unsubscribe" link in our emails or by contacting us directly.

6. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy will indicate the latest revision.
Major updates to the policy will be communicated to you directly or through a notification on the website.

7. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@emergacharge.com.
Alternatively, you can send a written form to us at:

154 Park View
Whitley Bay
Tyne And Wear
NE23 3QW

By purchasing any product through our website, you consent to the terms outlined in this Privacy Policy.

[End of Privacy Policy]