Frequently
asked questions

Do you have a question about Emerga Charge? Here are some of our frequently asked questions for both venues and customers. If your question has not been answered, please feel free to contact us!
Venue FAQ's

How do I get Emerga Charge phone chargers in my venue?

To get your Emerga Charge phone charging unit, all you need to do is fill out this short sign up form and we will be in touch with you within 24-48 hours.

Why will Emerga Charge phone chargers benefit my venue?

Emerga Charge enhances your venue by providing convenient phone charging that differentiates you from competitors, increases customer satisfaction and fostering longer stays with increased sales potential.

How does it work?

Its easy! When a customer approaches your staff, they will simply let you know what device they have, whether its a lightning port or a type-c port. Staff will then provide them with the corresponding one-time use charger for a fee. Each purchase includes a one-time-use  phone charger that grants an instant one-hour device charge. 
What happens when I receive my Emerga Charge starter kit?
Once you receive your Emerga Charge starter kit, there will be a quick manual included to help assist setting up your point of sale unit with your one-time use chargers. Then once you have placed everything in position, you are ready to start selling!

Emerga Charge Starter Kit
  • Point of sale unit 
  • 30x chargers (15x lightning & 15x type-c)
  • Rubber drip mats (if venue is applicable)
  • Coasters (if venue is applicable)
  • Window stickers (if venue is applicable)
  • Manual instructions

Customer FAQ's

Where can I find the nearest Emerga Charge stockist?

To find your nearest Emerga Charge stockist, visit our store locator page.

What devices can Emerga Charge charge?

Emerga Charge offer two different types of chargers, lightning (most apple devices) and type-c (most android devices, new apple devices and more)

I bought an Emerga Charge but it isn't working, what should I do?

If you have purchased an Emerga Charge that isn't instantly working, please remove your phone case and try again... If the issue persists, please let our stockist know and contact us at support@emergacharge.com.
What happens if the Emerga Charge unit is sold out?
If the Emerga Charge unit is sold out, please find your nearest stockist here.